Ecommerce Assistant-Remote
SF Tech · United States
- Hybrid
- Full-time
- $50,000 / year
- United States
Job highlights
- Manage daily e-commerce operations remotely.
- Handle product listings and updates efficiently.
- Provide excellent customer support.
- Collaborate with teams and suppliers.
- Improve online sales performance.
About the role
Ecommerce Assistant - Remote
We are looking for a detail-oriented and motivated E-commerce Assistant to join our growing team remotely. The ideal candidate will support daily online store operations, manage product listings, assist customers, and help improve overall sales performance across e-commerce platforms.
Responsibilities
- Upload and manage product listings on e-commerce platforms
- Update product descriptions, pricing, and inventory
- Process customer orders and track shipments
- Respond to customer inquiries via email or chat
- Coordinate with suppliers and team members
- Monitor store performance and report issues
- Assist with promotions, discounts, and marketing campaigns
- Ensure accurate and organized store data
Requirements
- Basic knowledge of e-commerce platforms (Shopify, Amazon, Etsy, WooCommerce, etc.)
- Good communication and organizational skills
- Attention to detail and ability to multitask
- Basic computer and internet skills
- Ability to work independently in a remote environment
- Prior e-commerce experience is a plus but not required
What We Offer
- Flexible remote work opportunity
- Supportive and collaborative team environment
- Opportunity to learn and grow in e-commerce
- Competitive compensation based on experience
Key skills/competency
- E-commerce Platforms
- Product Listing Management
- Customer Support
- Order Processing
- Inventory Management
- Communication Skills
- Organizational Skills
- Remote Work
- Data Management
- Sales Performance Improvement
Skills & topics
- Ecommerce Assistant
- Ecommerce
- Online Store Management
- Product Listing
- Customer Support
- Order Processing
- Inventory Management
- Shopify
- Amazon
- Remote Work
How to get hired
- Tailor your resume: Highlight e-commerce platform experience and relevant skills for the Ecommerce Assistant role at SF Tech.
- Showcase remote work skills: Emphasize your ability to work independently and communicate effectively in a remote environment.
- Quantify achievements: Use numbers to demonstrate your impact on sales, order processing, or customer satisfaction.
- Prepare for remote interviews: Ensure a stable internet connection and a quiet space for video interviews for the Ecommerce Assistant position.
Technical preparation
Familiarize yourself with Shopify and Amazon Seller Central.,Practice managing product listings and descriptions.,Understand basic order fulfillment processes.,Review customer service best practices.
Behavioral questions
Describe a time you multitasked effectively.,How do you handle customer inquiries?,Explain your attention to detail.,How do you work independently?
Frequently asked questions
- What e-commerce platforms does SF Tech use for their online store operations?
- SF Tech utilizes various e-commerce platforms, including but not limited to Shopify, Amazon, Etsy, and WooCommerce. Familiarity with these platforms is beneficial for the Ecommerce Assistant role.
- Is prior e-commerce experience mandatory for the Ecommerce Assistant position at SF Tech?
- While prior e-commerce experience is a plus for the Ecommerce Assistant role, it is not strictly required. SF Tech values strong organizational skills and a willingness to learn.
- Can I work part-time as an Ecommerce Assistant at SF Tech?
- Yes, SF Tech offers both Full-time and Part-time employment options for the Ecommerce Assistant role, providing flexibility for candidates.
- What kind of customer support is expected from an Ecommerce Assistant at SF Tech?
- As an Ecommerce Assistant, you will be expected to respond to customer inquiries primarily via email or chat, ensuring timely and helpful assistance.
- How does SF Tech support remote employees in their Ecommerce Assistant role?
- SF Tech fosters a supportive and collaborative team environment for remote employees, offering flexible work opportunities and avenues for learning and growth in e-commerce.
- What are the key responsibilities of an Ecommerce Assistant at SF Tech?
- Key responsibilities include managing product listings, updating product information, processing orders, responding to customer inquiries, coordinating with suppliers, and monitoring store performance.
- What skills are most important for an Ecommerce Assistant at SF Tech?
- Essential skills for an Ecommerce Assistant include attention to detail, multitasking abilities, strong communication and organizational skills, and basic computer proficiency.
Similar roles
Open positions we recommend based on this role.