Senior Manager, Global Brand Creative Direction Operations
lululemon · Santa Monica, CA
- On site
- Full-time
- $166,600 / year
- Santa Monica, CA
Job highlights
- Lead creative operations and project delivery.
- Manage budgets and timelines for global brand initiatives.
- Collaborate with cross-functional teams and external partners.
- Optimize creative operating models and processes.
- Provide leadership and development to direct reports.
About the role
About Lululemon
Lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About This Team
The Global Brand Creative + Experience Operations Team is responsible for creating, managing, and driving the process and delivery of seasonal stories, experiences, and environments that bring the lululemon brand and innovations to life for our guests across all touchpoints. In partnership with the functional leaders of Global Brand Creative + Experience, and in service of a clear and engaging guest experience, this team focuses on ensuring a consistent, on time, and high-level delivery of our brand and product stories and experiences across stores, ecomm, and events.
Core Responsibilities
The Senior Manager, Global Brand Creative Direction Operations is responsible for leading operations and projects within the creative organization. They will work closely with internal and external partners to operationalize the delivery of impactful work aligned with the Global Brand strategies.
- Ownership of operations across the Global Brand Creative Direction team.
- Act as a direct support to the VP, Global Brand Creative Direction on strategic planning, resourcing and ongoing in-year budget management.
- Own and lead the Creative Operating Model for the global team; gather feedback and continually optimize.
- Provides leadership and guidance to direct reports, while supporting ongoing development and growth.
- Act as the liaison and key contact for cross functional partners (Brand Management, Brand Operations, Digital, Product, Community, Social, Styling, Casting).
- Oversight over large budget and multi workstream timelines through the project lifecycle.
- Support in Agency and freelance on-boarding, process and co-owners of creative agency relationships and management.
- Support development of Annual Operating Plan against marketing calendar and Brand Creative priorities.
- Build, own and maintain processes to improve efficiencies, standards and operations across the function; collaborate and enroll cross functional partners as needed.
Qualifications
- 8-10 years of direct experience in creative teams for large retail, e-commerce, or creative agency/production experience specific to the apparel/footwear industry.
- Management experience of teams with 2+ people.
- Experience working with external creative and production partners.
- Ability to juggle changing priorities while maintaining a positive attitude in the face of changing deliverables.
- Must be a self-starter, critical thinker, team player, who thrives working in a fast-paced entrepreneurial environment.
- Strong sense of ownership and accountability.
- Experience working with Teams, Excel, Smartsheet and other project management tools.
Must Haves (Core Values)
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
Additional Notes
Please note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of employment visa at this time for this role.
Compensation And Benefits Package
Lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $144,100-$189,100 USD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
At Lululemon, Investing In Our People Is a Top Priority. We Believe That When Life Works, Work Works. We Strive To Be The Place Where Inclusive Leaders Come To Develop And Enable All To Be Well. Recognizing Our Teams For Their Performance And Dedication, Other Components Of Our Total Rewards Offerings Include Support Of Career Development, Wellbeing, and Personal Growth.
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
Workplace Arrangement
In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
Key skills/competency
- Creative Operations
- Brand Strategy
- Project Management
- Budget Management
- Team Leadership
- Cross-functional Collaboration
- Retail Operations
- E-commerce
- Agency Management
- Process Improvement
Skills & topics
- Senior Manager
- Global Brand Creative
- Operations
- Creative Direction
- Lululemon
- Retail
- E-commerce
- Apparel
- Project Management
- Budget Management
- Team Leadership
- Cross-functional Collaboration
- Creative Operations
- Brand Strategy
- Marketing Calendar
- Annual Operating Plan
- Agency Management
- Process Improvement
- Excel
- Smartsheet
How to get hired
- Tailor your resume: Highlight your 8-10 years of creative operations experience, especially in retail/apparel, and showcase team management.
- Craft a compelling cover letter: Emphasize your strategic planning, budget management, and cross-functional collaboration skills, aligning with lululemon's values.
- Prepare for behavioral questions: Be ready to discuss your leadership style, problem-solving approach, and experience in fast-paced environments, referencing lululemon's core values.
- Research lululemon's culture: Understand their focus on innovation, community, and well-being to demonstrate cultural fit during your interview.
- Showcase project management proficiency: Be prepared to discuss your experience with tools like Excel and Smartsheet, and your ability to manage complex projects and budgets.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for the Senior Manager, Global Brand Creative Direction Operations at lululemon?
- The Senior Manager, Global Brand Creative Direction Operations at lululemon will lead operations and projects within the creative organization. This includes owning operations for the Global Brand Creative Direction team, supporting the VP on strategic planning and budget management, optimizing the Creative Operating Model, leading direct reports, and acting as a liaison with cross-functional partners. They will also oversee budgets, timelines, agency relationships, and process improvements.
- What qualifications are essential for this Senior Manager role at lululemon?
- Essential qualifications include 8-10 years of direct experience in creative teams for large retail, e-commerce, or creative agency/production within the apparel/footwear industry. Management experience with teams of 2+ people, experience with external partners, strong project management tool skills (Excel, Smartsheet), and a self-starter attitude are also crucial.
- How does lululemon support employee growth and development in this role?
- Lululemon prioritizes employee growth through an extensive catalog of development courses, people networks, mentorship programs, and leadership series. They aim to be a place where inclusive leaders develop, supporting career development, well-being, and personal growth.
- What is the typical salary range for a Senior Manager, Global Brand Creative Direction Operations at lululemon?
- The typical hiring range for this position at lululemon is between $144,100 and $189,100 USD annually. The final base pay will depend on factors such as market location, job-related knowledge, skills, experience, and internal equity.
- What is the work arrangement for the Senior Manager, Global Brand Creative Direction Operations at lululemon?
- This role requires in-person collaboration and connection, with work performed onsite a minimum of 4 days per week. Lululemon values its culture that is built on in-person interaction.
- Does lululemon offer remote work options for this Senior Manager position?
- No, this role is not remote. Lululemon emphasizes in-person collaboration and connection for its culture, requiring work to be performed onsite at least 4 days per week.
- What are the core values emphasized for this Senior Manager role at lululemon?
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