Sr. Manager, Customer Marketing

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Manager, Customer Marketing based in United States.

This is a high-impact opportunity to build and lead a customer marketing function from the ground up within a fast-growing B2B software environment.
You’ll turn successful customers into compelling advocates, references, case studies, and thought leaders that strengthen brand credibility and accelerate growth.
The role combines strategic ownership with hands-on execution across advocacy, customer references, reviews, communities, content, and lifecycle marketing.
You’ll work closely with Sales, Customer Success, Marketing, and Legal to create programs that influence pipeline, retention, expansion, and customer engagement.
A key focus will be establishing scalable systems that make customer proof readily available throughout the sales and marketing journey.
You’ll have significant autonomy to create new programs, shape the customer marketing strategy, and establish the function for long-term scale.
This fully remote role is ideal for a creative, relationship-oriented marketer who thrives in high-velocity environments and enjoys turning customer success into measurable business impact.