Manager, Client Services

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Client Services based in United States.

The Manager, Client Services will lead a team of Retirement Benefit Analysts supporting pension actuarial benefit calculation services.
This role combines people leadership, client service, operational oversight, and continuous improvement within a financial services environment.
You will help ensure work is accurate, timely, compliant, and aligned with customer expectations while maintaining strong team performance.
The position provides opportunities to coach and develop team members, balance workloads, and improve operational processes.
You will also serve as an escalation point for client and operational matters, helping resolve issues and strengthen customer relationships.
Success requires strong communication, sound judgment, attention to detail, and the ability to translate business needs into effective team execution.
Experience with defined benefit pensions, actuarial operations, or retirement administration can provide a strong advantage in this role.