Licensing Operations, & Financial Resolution Specialists

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Licensing Operations, & Financial Resolution Specialist based in Brazil.

This role is responsible for ensuring customers receive the products, licenses, services, and entitlements they have purchased accurately and with minimal effort.
You will act as an operational owner for licensing, billing, entitlement, and customer data matters.
The position combines customer support, financial resolution, data quality, and cross-functional operations.
You will investigate complex discrepancies across CRM, billing, licensing, and support systems.
The role requires close collaboration with Sales, Finance, Operations, and Technical Support teams in a global environment.
Success means delivering accurate, proactive, and transparent resolutions while meeting service-level expectations.
This is an opportunity to make a direct impact on customer experience while strengthening operational reliability and data integrity.