Director, Service & Repair Quality

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Service & Repair Quality based in the United States.

This is a senior quality leadership opportunity within a global medical technology environment focused on delivering safe, reliable, and innovative healthcare solutions.
The role will lead Service & Repair Quality across multiple international sites, including operations in the United States, Germany, and Japan.
You will drive continuous improvement, regulatory compliance, risk management, and quality-system effectiveness across service and repair activities.
The position combines strategic leadership with hands-on oversight of critical quality initiatives, inspections, audits, and operational improvements.
You’ll partner with site leaders, business units, technical teams, and quality stakeholders to strengthen capabilities and ensure customer and regulatory requirements are consistently met.
The role also offers significant influence in building a high-performing quality organization, developing talent, and introducing data-driven approaches to quality performance.
Approximately 30% travel is expected, with onsite presence increasing during critical operational or business periods.