Customer Success Manager (Enterprise), Max

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager (Enterprise), Max based in United States.

This is a high-impact enterprise customer success role focused on building strategic partnerships with complex, high-value accounts.
You will manage a portfolio of approximately 35 enterprise customers and become a trusted advisor to senior stakeholders.
The role combines relationship management, product adoption, data analysis, project management, and commercial growth.
You will uncover customer needs, recommend solutions, and help organizations maximize the value of their technology investments.
Working in a fast-paced, collaborative environment, you will partner across teams to solve complex challenges and improve the customer experience.
You will also contribute to expansion opportunities through thoughtful upselling and cross-selling strategies.
As a mentor and strategic contributor, you will help strengthen customer success practices across the broader organization.