Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in Italy.

This role offers the opportunity to manage high-value strategic accounts across EMEA within a cutting-edge AI and data infrastructure environment. You’ll take ownership of customer adoption, retention, and expansion while helping organizations achieve measurable business outcomes. Acting as a trusted advisor, you’ll build relationships with both executive stakeholders and technical teams. The position combines customer success leadership with hands-on technical troubleshooting and a strong understanding of modern data infrastructure. You’ll work closely with Sales, Support, Product, and Engineering to resolve challenges and identify opportunities for growth. This is a remote role designed for someone who thrives in a fast-moving, technically sophisticated, and collaborative international environment.