Lead Customer Marketing Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Customer Marketing Manager based in United States.

This role sits at the intersection of customer marketing, product marketing, and customer experience, helping ensure customers receive the right information at the right time.
You will lead programs that strengthen customer engagement, support account teams, and turn product updates into clear, valuable communications.
The position combines strategic program ownership with hands-on execution across lifecycle communications, enablement, and review generation.
You will build scalable systems and resources that help customer-facing teams communicate consistently and effectively throughout the customer journey.
Working closely with Product Marketing, Customer Experience, and Sales, you will surface customer insights and translate them into stronger messaging and programs.
This is an opportunity to make a measurable impact in a fast-paced, mission-driven environment while shaping how customers experience the organization at every stage.