Associate Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Customer Success Manager based in Brazil.

This is an early-career Customer Success role focused on helping customers achieve measurable value from enterprise software solutions.
You will work with customers across the CALA region, supporting adoption, education, retention, and long-term success.
The role combines relationship management, product enablement, business consulting, and customer advocacy.
You will help understand customer goals and KPIs, build success roadmaps, and identify opportunities to increase product usage.
Working closely with internal teams, you will bring customer feedback and business needs into product and organizational decisions.
The position offers exposure to a diverse portfolio of customers and a fast-paced, collaborative global environment.
It is a remote, full-time opportunity with regional travel of up to 25%.