Systems Administrator - Linux/Windows
GovCIO · United States
- Hybrid
- Full-time
- $90,000 / year
- United States
Job highlights
- Administer core system applications, ensuring 24x7 support.
- Monitor system resources and perform routine maintenance tasks.
- Support Background Investigation System in Production/Test environments.
- Collaborate with teams to resolve application and system issues.
- Requires Security+ and Top Secret clearance.
About the role
About the Role
GovCIO is seeking a skilled Systems Administrator to provide ongoing support for core system applications. This role involves performing operational tasks such as monitoring system resources and conducting routine maintenance to support 24x7 life cycle applications. The position also requires on-call support and may involve periodic customer site work activities. Candidates must be willing to work nights and possess a Security+ certification and an active Top Secret clearance.
Responsibilities
In this role, you will:
- Provide support to the Background Investigation System in both Production and Test environments.
- Support and validate developer deployments in both Production and Test environments.
- Assist other Administrators with ServiceNOW tickets assigned to our group.
- Closely monitor multiple applications and systems with other Admins to ensure successful file processing.
- Assist in the documentation of standard operating procedures.
- Collaborate with other groups to remediate issues.
Position Requirements
The ideal candidate will:
- Maintain and administer computer networks and related computing environments, including hardware, systems software, applications software, and configurations.
- Plan, coordinate, and implement network/system security measures to protect data, software, and hardware.
- Provide regular monitoring and analysis for short and long-range planning for in-house systems.
- Prepare or ensure appropriate documentation, including operational instructions, exists.
- Write or modify basic scripts to resolve performance problems and automate administration tasks.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements.
- Be able to work onsite as needed at DCSA sites (Quantico, VA; Ft Meade, MD; Boyers, PA).
Daily Activities
- Monitor multiple systems for successful file reception and processing.
- Monitor the ServiceNOW ticketing system for incoming requests.
- Share information and status updates for ongoing work during shift crossovers.
Qualifications
- Bachelor's degree with 5-8 years of system administration experience (or equivalent experience).
- MUST have a Security+ certification.
- Demonstrated ability to support multiple projects simultaneously.
- Demonstrated ability to complete tasks with minimal management oversight.
- Three years of demonstrated experience in identifying, evaluating, and resolving application-level production issues.
- Three years of demonstrated support of Microsoft Windows Server/Desktop environments.
- Three years of demonstrated professional experience supporting a Linux OS production environment.
- Three years of demonstrated professional experience supporting Oracle SQL in a production environment.
- Three years of experience with Microsoft Office products (intermediate expertise).
- Willingness and flexibility to perform shift work, including third-shift responsibilities.
- Minimum of one year of experience with the ServiceNow ticketing system.
- US Citizenship required.
- Clearance required: Active Top Secret clearance.
Key Skills/Competency
- Systems Administrator
- Linux
- Windows Server
- Network Security
- Oracle SQL
- ServiceNow
- Top Secret Clearance
- Security+ Certification
- Scripting
- System Monitoring
Skills & topics
- Systems Administrator
- Linux
- Windows Server
- Network Administration
- IT Support
- System Security
- Oracle SQL
- ServiceNow
- Top Secret Clearance
- Security+
- Hybrid
- Shift Work
- GovCIO
- IT Operations
How to get hired
- Tailor your resume: Highlight experience with Linux, Windows Server, Oracle SQL, and ServiceNow, emphasizing security and system administration.
- Showcase certifications: Clearly list your Security+ certification and mention your active Top Secret clearance.
- Demonstrate relevant experience: Provide specific examples of supporting production environments and resolving application issues.
- Highlight flexibility: Emphasize your willingness to perform shift work and work onsite as needed.
- Prepare for technical questions: Be ready to discuss system administration, scripting, and security protocols.
Technical preparation
Practice Linux command line and administration.,Review Windows Server roles and troubleshooting.,Prepare for Oracle SQL query and performance questions.,Familiarize with ServiceNow ticketing workflows.
Behavioral questions
Describe a complex production issue you resolved.,How do you prioritize multiple system alerts?,Explain your experience documenting procedures.,How do you collaborate with other IT teams?
Frequently asked questions
- What are the clearance and certification requirements for the Systems Administrator role at GovCIO?
- To be considered for the Systems Administrator position at GovCIO, you must possess an active Top Secret clearance and a Security+ certification. US Citizenship is also a strict requirement for this role.
- What is the work arrangement for this Systems Administrator position at GovCIO?
- This Systems Administrator role at GovCIO offers a hybrid work arrangement, with periodic requirements to work onsite at customer locations such as Quantico, VA; Ft Meade, MD; or Boyers, PA. You must also be willing to work nights and be on-call.
- What operating systems and databases does the Systems Administrator at GovCIO need experience with?
- The Systems Administrator role at GovCIO requires demonstrated experience supporting Microsoft Windows Server/Desktop environments, Linux OS production environments, and Oracle SQL in a production setting.
- Is shift work required for the Systems Administrator job at GovCIO?
- Yes, the Systems Administrator position at GovCIO requires a willingness and flexibility to perform shift work, including third-shift responsibilities, as part of the 24x7 support model.
- What ticketing system will I be using as a Systems Administrator at GovCIO?
- As a Systems Administrator at GovCIO, you will be working with the ServiceNOW ticketing system to manage requests and assist other teams with assigned tickets.
- What kind of experience is needed for the Systems Administrator role at GovCIO?
- GovCIO is looking for a Systems Administrator with 5-8 years of experience, including demonstrated experience identifying, evaluating, and resolving application-level production issues, supporting Windows and Linux environments, and working with Oracle SQL.
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