Retail Regional Manager DACH

Retail Regional Manager - DACH

Dr. Martens plc is seeking a dynamic, strategic, and inspiring Regional Manager to lead and empower our Store Managers across the DACH region (Germany / Austria). This pivotal leadership role is key to driving operational excellence, elevating the customer experience, and delivering commercial success across Dr. Martens stores.

As a Retail Regional Manager, you will be responsible for overseeing multiple store locations, ensuring each one operates efficiently, meets sales targets, and reflects our brand values. You will be a key player in shaping the future of our retail operations, developing talent, and fostering a culture of high performance and continuous improvement.

At Dr. Martens, we live and breathe our 3 core values: BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. These values underpin the DM Way, our behavioral framework, which describes the 8 factors that drive success for our people.

The Role – Retail Regional Manager – DACH

• Drive operational excellence across all stores, ensuring compliance, efficiency, and high retail standards.
• Lead and develop Store Managers to achieve sales targets, deliver exceptional customer experiences, and uphold brand values.
• Manage regional P&L, budgets, payroll, and stock control to maximize profitability.
• Champion a culture of performance, engagement, and continuous improvement through coaching and succession planning.
• Collaborate with cross-functional teams to execute marketing campaigns, visual merchandising, and in-store events.
• Act as the key communication link between stores and head office, sharing insights, feedback, and strategic direction.

Your technical ability will go hand in hand with our DM Way success factors:

• Develop: Create an environment that empowers and nurtures future talent by delegating, understanding next generation needs, and ensuring long-term team growth.
• Lead: Set a clear vision with plans and goals, cultivating a high-performance culture that drives positive change and inspires enthusiasm for DM’s future.
• Explore: Place the consumer at the heart of strategy, decisions, and communications while analyzing market trends and competition relevant to your role.
• Invent: Champion progress, innovation, and change, driving collaboration across teams to enhance effectiveness and implement new ideas.
• Connect: Promote inclusivity and collaboration, build strong internal and external networks, and streamline processes to align cross-functional efforts and drive growth.
• Influence: Communicate difficult messages clearly and assertively, balancing data and emotion to influence, and build a collective movement toward common goals by selling a compelling vision.
• Drive: Cultivate a culture of entrepreneurial spirit and high performance, inspiring teams to overcome obstacles, embrace challenges, and continuously improve while delivering results.
• Organise: Balance long-term strategic change with short-term business needs by setting clear roles, expectations, and measures for the team.

What’s In It For You?

• Bonus incentives
• Welcome pair of Docs
• Generous product discount
• 2 paid volunteer days per year
• Competitive holiday allowance
• Opportunities for growth
• Access to our Employee Assistance Programme & Mental Health First Aiders

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

Key skills/competency

• Retail Management
• Regional Operations
• P&L Management
• Talent Development
• Customer Experience
• Sales Targets
• Brand Values
• Visual Merchandising
• Team Leadership
• Strategic Planning