Full-Time Store Associate
ALDI USA · St Charles, MO
- On site
- Full-time
- $38,480 / year
- St Charles, MO
Job highlights
- Handle customer service, stocking, and cashiering duties.
- Maintain store appearance and merchandising standards.
- Operate POS system and adhere to cash policies.
- Complete curbside pickup orders accurately and efficiently.
- Ensure a safe and clean shopping environment.
About the role
About the Role
As a Store Associate at ALDI USA, you will be instrumental in maintaining the store's appearance and ensuring a positive customer experience. Your responsibilities will encompass merchandising, stocking, efficient cashiering, and thorough cleaning to uphold ALDI's high standards. You'll work as part of the ALDI team to provide exceptional customer service and contribute to the overall operational success of the store.
Duties And Responsibilities
- Model and fulfill all customer service principles, escalating concerns to store management as needed.
- Inform store management of loss due to outdated or damaged products.
- Properly utilize the point-of-sale (POS) system for accurate transaction processing and report any scanning issues.
- Adhere to cash policies and procedures, and follow line policies, opening additional check lanes when necessary.
- Stock shelves and displays according to merchandising planograms to maximize sales.
- Complete curbside pickup orders efficiently and accurately, verifying contents and ensuring timely delivery.
- Maintain zone and merchandising standards consistently.
- Assist store management in achieving operational efficiency and total loss goals.
- Comply with all company policies and processes.
- Support store management in maintaining a safe working environment through hazard identification, proper ergonomics, and equipment maintenance.
- Adhere to inventory procedures and product handling guidelines.
- Perform general cleaning tasks to company standards.
Physical Demands
- Must be able to push, pull, sit, stand, reach, grasp, twist, bend, and move efficiently.
- Required to lift, carry, and place product weighing up to 45 pounds on shelves at various heights, including overhead.
- Must operate store equipment such as cash registers, electric and manual hand jacks, floor scrubbers, and cardboard balers.
- Ability to stock product in varying temperatures, including freezer and cooler environments.
- Must use glass and multipurpose cleaning products safely.
Qualifications
- Ability to provide prompt and courteous customer service.
- Proficiency in operating all store equipment (cash registers, floor scrubbers, balers, pallet jacks, handheld devices, computers, etc.).
- Ability to interpret and apply ALDI operating policies and procedures.
- Effective verbal and written communication skills.
- Basic arithmetic skills (addition, subtraction, multiplication, division).
- Ability to follow instructions and pay close attention to detail.
- Capacity to work both independently and collaboratively.
- Skill in organizing, prioritizing, and completing tasks efficiently within timeframes.
- Demonstrated reliable and prompt attendance.
- Ability to meet specified availability requirements.
Education And Experience
- Must be at least 18 years old.
- High school diploma or equivalent preferred.
- Prior retail work experience is a plus.
Key skills/competency
- Customer Service
- Merchandising
- Stocking
- Cashiering
- Retail Operations
- Inventory Management
- Teamwork
- Attention to Detail
- Communication
- Problem-Solving
Skills & topics
- Store Associate
- Retail Associate
- Customer Service
- Stocking
- Merchandising
- Cashier
- Grocery Store
- Retail
- Sales Associate
- ALDI
How to get hired
- Tailor your resume: Highlight retail experience, customer service skills, and any experience with inventory or stocking, using keywords from the ALDI Store Associate job description.
- Craft a compelling application: Clearly state your availability and willingness to work various shifts, emphasizing your reliability and attention to detail.
- Prepare for the interview: Be ready to discuss your customer service approach, how you handle fast-paced environments, and your problem-solving skills with specific examples.
- Showcase your fit: Demonstrate your understanding of ALDI's brand and commitment to efficiency and customer satisfaction during your interview.
Technical preparation
Practice using a POS system or simulator.,Review grocery merchandising and planogram principles.,Familiarize yourself with basic inventory procedures.,Practice scanning and bagging techniques.
Behavioral questions
Describe a time you provided excellent customer service.,How do you handle busy retail environments?,How do you ensure accuracy in your tasks?,What would you do if a customer had a complaint?
Frequently asked questions
- What are the typical responsibilities of a Store Associate at ALDI USA?
- As a Store Associate at ALDI USA, your core duties include merchandising and stocking products, operating the point-of-sale (POS) system for customer transactions, and maintaining store cleanliness. You'll also be responsible for providing excellent customer service, completing curbside orders, and adhering to all company policies and procedures.
- What is the starting wage for a Store Associate at ALDI USA?
- The starting wage for a Store Associate at ALDI USA is $18.50 per hour. ALDI also offers regular wage increases over the first five years of employment.
- What are the benefits offered to full-time Store Associates at ALDI USA?
- Full-time Store Associates at ALDI USA are offered competitive benefits including medical, prescription, dental, and vision insurance, generous vacation time, paid holidays, paid parental and caregiver leave, and disability and life insurance. All employees also have access to a 401(k) plan with matching contributions and a national discount program.
- What physical demands are expected for the Store Associate role at ALDI?
- The Store Associate role requires the ability to perform various physical tasks, including pushing, pulling, standing, reaching, and bending. You'll need to lift and carry product up to 45 pounds, operate store equipment, and work in varying temperatures, including freezer and cooler environments.
- Does ALDI USA offer opportunities for advancement for Store Associates?
- While this role focuses on core store operations, ALDI is a growing company, and performance in the Store Associate position can be a stepping stone for other opportunities within the organization. Demonstrating strong customer service, efficiency, and reliability can open doors for career growth.
- What qualifications are preferred for an ALDI Store Associate?
- While not strictly required, a high school diploma or equivalent and prior retail experience are preferred for the ALDI Store Associate position. Key qualifications include the ability to provide excellent customer service, operate store equipment, communicate effectively, and work both independently and with a team.
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