or apply directly on Zenoti's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Zenoti's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Zenoti's roles list one
- Ghost-job risk at Zenoti
- high 28 stale, 0 reposted of 46 open
- Hiring momentum
- 57 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Zenoti's own greenhouse board since 2026-08-03. Full hiring picture for Zenoti.
About this role
As a Senior Customer Success Manager at Zenoti, you will be responsible for ensuring customers successfully adopt and utilize the Zenoti platform. This involves building strong relationships, providing product expertise, solving customer challenges, and leveraging data to drive retention and growth. You will collaborate with various teams to enhance the customer experience and manage multiple accounts effectively.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zenoti as an employer.
What you need
- Ability to deeply understand and use Zenoti’s product
- Strong analytical and critical-thinking skills
- Ability to interpret data to define strategies
- Confidence, charisma, and credibility to lead discussions
- Strong interpersonal skills with a customer-first mindset
- Proven ability to work with diverse teams
Nice to have
- Experience in a SaaS, technology, or customer-facing role
- Background in the wellness, beauty, or fitness industries
- Proficiency in CRM tools and data analytics platforms
Worth weighing
- No salary listed
- Focus on customer success may require adaptability to various client needs
- Role involves significant cross-functional collaboration which may vary in complexity
Summarised from Zenoti's posting. Read the full original.
Listed by Zenoti on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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