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Xendit

Merchant Ops Team Lead

Xendit · Bangkok, Thailand

Posted about 3 months ago

or apply directly on Xendit's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Xendit's roles stay open a median of 81 days
Reposted
No
Salary listed
No
4% of Xendit's roles list one
Ghost-job risk at Xendit
high
25 stale, 0 reposted of 25 open
Hiring momentum
32 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Xendit's own greenhouse board since 2026-08-03. Full hiring picture for Xendit.

About this role

As a Merchant Operations Team Lead at Xendit, you will oversee the onboarding and activation of merchants on the platform, ensuring compliance with regulatory requirements. Your role involves collaborating with various teams to resolve issues, improve processes, and enhance the overall merchant experience. You will also lead a team, manage performance, and drive operational excellence while supporting new market launches.

Our read on this posting2.2out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Xendit as an employer.

What you need

  • Bachelor’s degree from a reputable university in Business Administration, Finance/Accounting, Communications, Computer Science/IT or equivalent
  • 3 to 5 years of experience in a customer-facing role, Merchant Onboarding or similar
  • Professionally fluent in both English and Thai
  • Standard proficiency with Microsoft Office or Google Suite tools (Word, Excel, Powerpoint, Gdocs, Gsheets, Gslides)
  • Strong leadership and team management skills, including coaching, mentoring, and performance management
  • Strong analytical skills with a proactive mindset and effective communication

Nice to have

  • Prior experience in a fintech/banking operations function
  • Experience with opening client accounts

Worth weighing

  • No salary or benefits listed
  • Role requires strong leadership and problem-solving skills in a fast-paced environment
  • Experience in fintech or banking is a plus but not mandatory

Summarised from Xendit's posting. Read the full original.

Listed by Xendit on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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