Wave

Agent Operations Territory Lead

Wave · Mbarara, Uganda

Posted 9 days ago

or apply directly on Wave's site. We never take the application ourselves.

Is this posting real?

This role has been open
9 days
Wave's roles stay open a median of 45 days
Reposted
No
Salary listed
No
3% of Wave's roles list one
Ghost-job risk at Wave
high
41 stale, 1 reposted of 68 open
Hiring momentum
98 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Wave's own greenhouse board since 2026-08-03. Full hiring picture for Wave.

About this role

As an Agent Operations Territory Lead at Wave, you will be responsible for expanding the user base and managing agent operations in Mbarara. Your daily tasks will include overseeing a team of distributors, ensuring agent compliance and training, managing liquidity, and maintaining strong customer service standards. You will also scout new distribution zones and report on field activities to the Regional lead.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wave as an employer.

What you need

  • 3+ years of sales experience in user acquisition/agent operations and liquidity management within mobile money, finance, fintech, telecoms, or tech
  • Proven sales ability with a successful track record in sales
  • Exceptional written and verbal communication skills in both English and a local language
  • Exceptional interpersonal skills in building and maintaining positive relationships

Nice to have

  • Deeply analytical approach to marketing and optimizing customer acquisition costs
  • Proactive and disciplined in thoughts and actions
  • Strong leadership skills and experience managing diverse field ops teams
  • Detail-oriented and committed to achieving excellence

What you get

  • Competitive salary calculated using a transparent formula
  • Performance reviews twice a year with bonuses for strong performers
  • Generous health insurance for yourself and dependents
  • 26 weeks of parental leave for mothers and 4 weeks for fathers
  • Subsidized child care for working parents
  • Airtime reimbursement

Worth weighing

  • Field sales role requiring travel to various locations
  • Work authorization in Uganda is required
  • No specific salary figures provided

Summarised from Wave's posting. Read the full original.

Listed by Wave on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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