Wave

IT Operations Associate

Wave · Bamako, Mali

Posted 28 days ago · Previously reposted

or apply directly on Wave's site. We never take the application ourselves.

Is this posting real?

This role has been open
28 days
Wave's roles stay open a median of 45 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
3% of Wave's roles list one
Ghost-job risk at Wave
high
41 stale, 1 reposted of 68 open
Hiring momentum
98 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Wave's own greenhouse board since 2026-08-03. Full hiring picture for Wave.

About this role

As an IT Operations Associate, you will manage IT infrastructure to ensure reliable internet connectivity and support for employees across Wave's operations. Your responsibilities include troubleshooting network issues, assisting with onboarding, managing hardware and software, and collaborating with external partners. You will also participate in ticket management and provide quality IT support while documenting processes and improving existing IT procedures.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wave as an employer.

What you need

  • Bachelor's degree in ICT, Computer Science, Engineering, Telecommunications, or equivalent
  • 3+ years of experience in an IT/Network support desk
  • Proficient in French and good command of English
  • Knowledge of networks and any SAAS tool
  • Experienced in using Google Workspace
  • Flexibility to work on weekends or statutory holidays if required

Nice to have

  • Basic understanding of SMS and VOIP/SIP systems

What you get

  • Competitive salary calculated using a transparent formula
  • Generous health insurance for yourself and your dependents
  • Airtime reimbursement
  • Free food
  • Beautiful office space

Worth weighing

  • Fixed-term contract of 6 months
  • No specific salary range mentioned
  • Role may require working on weekends or holidays

Summarised from Wave's posting. Read the full original.

Listed by Wave on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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