or apply directly on Wave's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Wave's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 3% of Wave's roles list one
- Ghost-job risk at Wave
- high 41 stale, 1 reposted of 68 open
- Hiring momentum
- 98 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Wave's own greenhouse board since 2026-08-03. Full hiring picture for Wave.
About this role
As an IT Operations Associate, you will manage and support the IT infrastructure across Wave's operations in Africa, ensuring reliable internet connectivity and assisting employees with troubleshooting. Your responsibilities will include monitoring network connections, supporting onboarding processes, and providing IT support while collaborating with various teams and external partners. You will also engage in ticket management, system integration, and documentation of IT processes.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wave as an employer.
What you need
- A Bachelor's degree in ICT, Computer Science, Engineering, Telecommunications, or equivalent
- A minimum of 2 years of experience in an IT/ Network support desk
- Proficient in French and good command of English
- Knowledge of networks and any SAAS tool
- Experienced in using Google Workspace
- Be flexible with working on weekends or statutory holidays if required
Nice to have
- Basic understanding of SMS and VOIP/SIP systems would be an advantage
- Enjoy networking and meeting new people, and excel at building meaningful relationships
- Embrace new challenges and enjoy finding creative solutions to complex problems
- Possess a strong understanding of networks and systems
- Are skilled at navigating complex relationships independently
What you get
- Competitive salary calculated using a transparent formula
- Generous health insurance for yourself and your dependents
- 26 weeks of parental leave for mothers and 4 weeks for fathers
- Subsidized child care when returning to work
- Airtime reimbursement
- Free food and a beautiful office space
Worth weighing
- No specific salary figures listed
- Role involves on-call rotation which may require weekend or holiday work
- Position requires effective communication in both French and English, which may be a barrier for some candidates
Summarised from Wave's posting. Read the full original.
Listed by Wave on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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