or apply directly on Verygoodsecurity's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Verygoodsecurity's roles stay open a median of 16 days
- Reposted
- No
- Salary listed
- No 0% of Verygoodsecurity's roles list one
- Ghost-job risk at Verygoodsecurity
- low 0 stale, 1 reposted of 16 open
- Hiring momentum
- 22 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Verygoodsecurity's own lever board since 2026-08-04. Full hiring picture for Verygoodsecurity.
About this role
The Technical Support Engineer at VGS will primarily focus on hands-on technical tasks such as debugging and troubleshooting network and integration issues, onboarding new customers, and resolving support tickets. Additionally, this role involves operational ownership, where the engineer will make critical decisions during incidents and maintenance, coordinate with various teams, and communicate effectively with customers regarding service impacts.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Verygoodsecurity as an employer.
What you need
- 5+ years in Technical Support, Solutions Engineering, Technical Account Management, or Technical Project Management in a senior or lead capacity
- Experience owning customer-facing incident or maintenance communication
- Strong internal communication skills
- Autonomy in decision-making
- Strong command of HTTP, REST APIs, and proxies
- Independent network debugging skills including DNS, TCP/IP, routing, connectivity, TLS/SSL handshakes
Nice to have
- Experience with tokenization, payment processing, cryptology, or security products
- BA/BS degree
- A knack for out-of-the-box thinking that thrives in a fast-paced startup environment
- Reading and debugging code in at least one of Python, Go, Java, or a similar language
Worth weighing
- On-call rotation every 3rd weekend, which may affect work-life balance
- Role involves significant decision-making responsibilities during incidents, which can be high-pressure
- No specific salary or benefits mentioned in the posting
Summarised from Verygoodsecurity's posting. Read the full original.
Listed by Verygoodsecurity on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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