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Upstart

Product Quality Manager, Home Lending & Auto

Upstart · United States | Remote

Posted about 3 months ago

or apply directly on Upstart's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Upstart's roles stay open a median of 82 days
Reposted
No
Salary listed
No
0% of Upstart's roles list one
Ghost-job risk at Upstart
high
93 stale, 5 reposted of 93 open
Hiring momentum
135 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Upstart's own greenhouse board since 2026-08-03. Full hiring picture for Upstart.

About this role

As the Secured Lending Quality Manager at Upstart, you will lead the quality control execution for secured lending products, including Home and Auto Lending. Your role involves overseeing compliance monitoring, conducting pre-close and post-close reviews, and driving root cause analysis for quality issues. You will collaborate with various teams to enhance the quality infrastructure and ensure adherence to regulatory standards.

Our read on this posting3.0out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Upstart as an employer.

What you need

  • 7+ years of experience in quality control, compliance testing, or risk management in consumer lending, including secured lending products such as mortgage, home equity, or auto
  • 2+ years of experience leading a QC team or managing quality analysts or auditors
  • Experience conducting pre-close and post-close file reviews, defect identification, root cause analysis, and corrective action management
  • Experience with regulatory exams and responses involving agencies such as the OCC, FDIC, CFPB, or state regulators
  • Experience designing or implementing QC sampling methodologies, including random and risk-based sampling
  • Experience with non-performing loan reviews, early default analysis, repurchase reviews, or servicing quality oversight

Nice to have

  • Experience with AI-powered or automated QC tools
  • Experience with investor delivery requirements, repurchase demands, or loan buybacks
  • Experience with third-party and subservicer oversight frameworks
  • Experience building dashboards, executive reporting, or board-ready quality materials
  • Ability to translate complex regulatory requirements into practical QC procedures and testing frameworks

What you get

  • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
  • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
  • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada
  • Health Savings Account contributions from Upstart for eligible plans (US only)
  • Income protection benefits, including life insurance and disability coverage for added financial security

Worth weighing

  • Remote work flexibility with occasional in-person collaboration required
  • The role involves significant responsibility in regulatory compliance and quality assurance, which may be high-pressure
  • No specific mention of the technology stack used in quality control processes

Summarised from Upstart's posting. Read the full original.

Listed by Upstart on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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