Twilio

Principal Presales Engineer

Twilio · Remote - US

Posted about 2 months ago · $138,872.00- $173,590.00

or apply directly on Twilio's site. We never take the application ourselves.

Is this posting real?

This role has been open
73 days
Twilio's roles stay open a median of 80 days
Reposted
No
Salary listed
Yes
47% of Twilio's roles list one
Ghost-job risk at Twilio
high
152 stale, 14 reposted of 158 open
Hiring momentum
277 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Twilio's own greenhouse board since 2026-08-03. Full hiring picture for Twilio.

About this role

As a Principal Presales Engineer at Twilio, you will be a key member of the sales team, focusing on technical pre-sales activities for the Strategic segment. Your role involves engaging with customers to understand their communications needs, delivering product demonstrations, and proposing technical solutions. You will work closely with Account Executives, mentor less experienced engineers, and contribute to the Solutions Engineering community while maintaining autonomy in driving technical aspects of projects.

Our read on this posting3.8out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Twilio as an employer.

What you need

  • 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
  • Excellent communicator and presenter able to gain audience confidence
  • Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
  • Previous software development experience or working knowledge in one or more of the following areas: sales methodologies
  • Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience

Nice to have

  • Previous experience in Telecom, SIP, Contact Center, or Security
  • Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture

What you get

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • a retirement savings program
  • may be eligible to participate in Twilio’s equity plan

Worth weighing

  • Remote role but may require occasional in-person attendance for team gatherings or customer meetings
  • Travel of approximately 25% anticipated for in-person customer connections
  • Role not eligible for candidates in certain states including CT, NJ, NY, WA, PA, and surrounding areas of San Francisco, CA

Summarised from Twilio's posting. Read the full original.

Listed by Twilio on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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