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Twilio

Phone Numbers Operations Specialist 1

Twilio · Remote - Colombia

Posted 28 days ago

or apply directly on Twilio's site. We never take the application ourselves.

Is this posting real?

This role has been open
28 days
Twilio's roles stay open a median of 44 days
Reposted
No
Salary listed
No
47% of Twilio's roles list one
Ghost-job risk at Twilio
high
77 stale, 14 reposted of 158 open
Hiring momentum
277 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Twilio's own greenhouse board since 2026-08-03. Full hiring picture for Twilio.

About this role

As a Phone Numbers Operations Specialist 1 at Twilio, you will support the Porting and Hosting Operations within the Global Number Management team. Your day-to-day responsibilities will include managing inbound porting requests, collaborating with various teams to enhance customer experiences, maintaining accurate records, and identifying operational inefficiencies. This entry-level role is ideal for someone detail-oriented and passionate about customer service in the telecom space.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Twilio as an employer.

What you need

  • 2 years of experience in BPO, customer campaigns, tech support, customer operations, product operations, customer service, QA or other related areas of customer service
  • Bilingual: Spanish and English proficiency
  • Strong organizational skills and ability to manage detailed processes with accuracy
  • Basic data analysis (Excel/Google Sheets, SQL), or automation tools
  • Structured thinking
  • Basic AI prompting and workflow building

Nice to have

  • Experience with telecom Industry
  • Exposure to APIs

What you get

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • a retirement savings program

Worth weighing

  • Entry-level position may have limited growth opportunities
  • Remote work with occasional travel required for team gatherings or meetings
  • Focus on customer service may not appeal to those seeking technical roles

Summarised from Twilio's posting. Read the full original.

Listed by Twilio on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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