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Twilio

Global Security Operations Center Operator

Twilio · Remote - US

Posted about 3 months ago · $26.27 - $32.84

or apply directly on Twilio's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Twilio's roles stay open a median of 80 days
Reposted
No
Salary listed
Yes
47% of Twilio's roles list one
Ghost-job risk at Twilio
high
152 stale, 14 reposted of 158 open
Hiring momentum
277 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Twilio's own greenhouse board since 2026-08-03. Full hiring picture for Twilio.

About this role

As a Global Security Operations Center Operator at Twilio, you will be responsible for maintaining situational awareness regarding physical events that could impact employee safety and business operations. Your day-to-day tasks will include monitoring security systems, managing incident responses, and providing support for security-related inquiries from employees. You will also participate in incident management and operational excellence initiatives to enhance the GSOC's capabilities.

Our read on this posting3.6out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Twilio as an employer.

What you need

  • 3+ years of experience in a GSOC working environment
  • Experience with physical safety and security technology, systems (ACS, IDS, VSS, VMS), travel safety, and mass notification tools
  • Experience with open-source intelligence (OSINT) research tools
  • Strong critical thinking and problem-solving skills
  • Proven ability to follow standard operating procedures and playbooks
  • Ability to prioritize tasks in a fast-paced environment

Nice to have

  • Customer service mindset
  • Comfortable with a high-tech work environment
  • Eager to learn new tools and processes
  • Ability to work independently and as part of a team
  • Proficiency in Google Suite

What you get

  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • Retirement savings program
  • Participation in Twilio’s equity plan and corporate bonus plan

Worth weighing

  • Remote role with occasional in-person requirements
  • Variable shift hours including weekends and holidays
  • Salary range provided only for specific locations, with discussions for other locations during hiring process

Summarised from Twilio's posting. Read the full original.

Listed by Twilio on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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