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Twilio

Fast Track Operations Specialist 2

Twilio · Remote - Colombia

Posted 28 days ago

or apply directly on Twilio's site. We never take the application ourselves.

Is this posting real?

This role has been open
28 days
Twilio's roles stay open a median of 44 days
Reposted
No
Salary listed
No
47% of Twilio's roles list one
Ghost-job risk at Twilio
high
77 stale, 14 reposted of 158 open
Hiring momentum
277 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Twilio's own greenhouse board since 2026-08-03. Full hiring picture for Twilio.

About this role

As a Fast Track Operations Specialist at Twilio, you will provide personalized onboarding support to customers using A2P products, ensuring they meet their onboarding needs and compliance requirements. Your responsibilities include managing customer interactions, prioritizing tasks, and collaborating with operations teams to enhance the onboarding experience. You'll also engage in regular communication with customers to track metrics and address any issues that arise during the onboarding process.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Twilio as an employer.

What you need

  • Ability to work in rotational shifts 8:00am to 5pm Bogota time
  • Able to manage daily caseload and respond within SLAs
  • A2P compliance experience
  • Experience Required: 2 plus Years specializing in at least one A2P products
  • Previous experience working directly with clients
  • Ability to prioritize tasks and effectively project manage

Nice to have

  • Familiarity with Google workspace (Google docs, Google sheets, Gemini)
  • Familiarity with reporting tools
  • Prior experience implementing A2P phone number types
  • Understand general CTIA guidelines and some international regulatory requirements
  • Able to effectively prioritize tasks and multi-task

What you get

  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • Retirement savings program

Worth weighing

  • Remote role with occasional in-person meetings required
  • No specific salary listed
  • Focus on A2P products may limit exposure to other areas of the business

Summarised from Twilio's posting. Read the full original.

Listed by Twilio on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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