Topstep

Software Support Engineer

Topstep · United States

Posted 27 days ago · $120,000 - $150,000

or apply directly on Topstep's site. We never take the application ourselves.

Is this posting real?

This role has been open
27 days
Topstep's roles stay open a median of 35 days
Reposted
No
Salary listed
Yes
100% of Topstep's roles list one
Ghost-job risk at Topstep
moderate
6 stale, 0 reposted of 18 open
Hiring momentum
26 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Topstep's own greenhouse board since 2026-08-03. Full hiring picture for Topstep.

About this role

The Software Support Engineer for the Trading Platform is responsible for resolving trader-impacting issues by reproducing them, diagnosing them in code, and implementing permanent fixes. This role involves writing production code, building internal tools, leading investigations into complex issues, and improving observability within the platform. The engineer will collaborate with various teams to ensure effective incident response and enhance the overall support process.

Our read on this posting4.4out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Topstep as an employer.

What you need

  • 3 to 5+ years of professional software engineering experience in production systems
  • Fluency in C# / .NET for back-end services
  • Working proficiency in React (TypeScript preferred) for front-end work
  • Strong debugging instincts in distributed systems
  • Foundational SQL knowledge with hands-on development experience
  • Hands-on experience with an observability or logging stack

Nice to have

  • Familiarity with financial markets, futures trading, or trading platforms
  • Familiarity with AWS (EKS, RDS, etc.)
  • Prior on-call / incident response experience
  • Experience writing internal tools or admin surfaces in a high-stakes operational environment
  • Experience using AI tools to accelerate engineering work

What you get

  • Seven Company-paid Holidays and generous Family Leave
  • Paid time off is front-loaded
  • Competitive 401(k) matching
  • Health, dental, and vision insurance for full-time employees
  • Bonus for taking 5 consecutive vacation days
  • Employee referral bonuses

Worth weighing

  • No specific mention of a team size or structure
  • The role involves on-call responsibilities which may require availability outside of regular hours
  • The salary range is provided but may vary based on geographic region and experience

Summarised from Topstep's posting. Read the full original.

Listed by Topstep on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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