Mid Market Onboarding Coach

Posted 15 days ago

or apply directly on Third-Party Job Posts's site. We never take the application ourselves.

Is this posting real?

This role has been open: 15 days
Reposted: No
Salary listed: No
Ghost-job risk at Third-Party Job Posts: high
Hiring momentum: 177 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-17

Measured from postings appearing on and disappearing from Third-Party Job Posts's own greenhouse board since 2026-08-03. Full hiring picture for Third-Party Job Posts.

About this role

As a Mid Market Onboarding Coach at Cloudbeds, you will guide mid-market customers through the onboarding process of the Cloudbeds platform, ensuring they effectively adopt and utilize its features. Your role involves building strong relationships with clients, providing strategic advice on operational workflows, and facilitating training sessions to help them achieve their business objectives. You'll collaborate with various teams to enhance customer experiences and drive platform adoption, all while embodying the company's commitment to exceptional hospitality.

Our read on this posting3.4out of 5

benefits: 4/5
freshness: 4/5
career value: 4/5
role clarity: 5/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Third-Party Job Posts as an employer.

What you need

4+ years of hospitality operations experience, preferably in leadership or senior operational roles within hotels, resorts, hotel groups, or hospitality management companies
2+ years of SaaS onboarding, implementation, customer success, account management, or customer-facing software experience
Demonstrated expertise in hotel operations, including front office, reservations, revenue management, guest services, distribution, and property management systems
Experience managing complex customer onboarding, implementation, training, change management, or customer success initiatives
Strong consultative, problem-solving, and project coordination skills, with the ability to manage multiple high-value customer engagements simultaneously
Proven ability to drive customer adoption, operational improvements, and business outcomes through technology solutions

Nice to have

Experience working with hospitality technology solutions such as PMS, CRS, Channel Managers, Revenue Management Systems, or related hotel software
Experience supporting multi-property operators, hotel groups, or more complex hospitality organizations
Experience leading operational transformation, technology rollouts, or process improvement initiatives within hospitality organizations

What you get

Remote First, Remote Always
PTO in accordance with local labor requirements
Monthly Wellness Fridays - enjoy an extra-long weekend every month
Fully Paid Parental Leave
Home office stipend based on country of residency
Professional development courses in Cloudbeds University

Worth weighing

Role involves significant customer interaction and requires strong emotional intelligence and relationship-building skills
The position is fully remote, which may require strong self-management and communication skills
No salary or specific compensation details provided in the posting

Summarised from Third-Party Job Posts's posting. Read the full original.

Listed by Third-Party Job Posts on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.