or apply directly on Third-Party Job Posts's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Third-Party Job Posts's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 4% of Third-Party Job Posts's roles list one
- Ghost-job risk at Third-Party Job Posts
- high 66 stale, 4 reposted of 113 open
- Hiring momentum
- 177 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Third-Party Job Posts's own greenhouse board since 2026-08-03. Full hiring picture for Third-Party Job Posts.
About this role
As a Customer Support Coach at Cloudbeds, you will advocate for customers by providing exceptional support through various channels, ensuring a seamless experience for hotel partners. Your role includes resolving inquiries, troubleshooting issues, creating training materials, and gathering customer feedback to enhance the platform. You will work within a dynamic, fully remote team focused on delivering outstanding customer experiences.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Third-Party Job Posts as an employer.
What you need
- 1+ years of hospitality experience in hotels, hostels, BNBs or similar roles
- Previous experience in customer service or similar
- Native or Fluent in English
- Excellent communication skills
- Excellent problem-solving skills and emotional intelligence
- Great levels of learning agility
What you get
- Remote First, Remote Always
- PTO in accordance with local labor requirements
- Monthly Wellness Fridays - enjoy an extra-long weekend every month
- Fully Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
Worth weighing
- No salary listed
- Role involves troubleshooting and customer interaction which may require handling escalated issues
- Experience in hospitality is a must, which may limit candidates from other backgrounds
Summarised from Third-Party Job Posts's posting. Read the full original.
Listed by Third-Party Job Posts on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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