Third-Party Job Posts

Customer Support Coach

Third-Party Job Posts · Philippines

Posted 29 days ago

or apply directly on Third-Party Job Posts's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
Third-Party Job Posts's roles stay open a median of 45 days
Reposted
No
Salary listed
No
4% of Third-Party Job Posts's roles list one
Ghost-job risk at Third-Party Job Posts
high
66 stale, 4 reposted of 113 open
Hiring momentum
177 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Third-Party Job Posts's own greenhouse board since 2026-08-03. Full hiring picture for Third-Party Job Posts.

About this role

As a Customer Support Coach at Cloudbeds, you will advocate for customers by providing exceptional support through various channels, ensuring a seamless experience for hotel partners. Your role includes resolving inquiries, troubleshooting issues, creating training materials, and gathering customer feedback to enhance the platform. You will work within a dynamic, fully remote team focused on delivering outstanding customer experiences.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Third-Party Job Posts as an employer.

What you need

  • 1+ years of hospitality experience in hotels, hostels, BNBs or similar roles
  • Previous experience in customer service or similar
  • Native or Fluent in English
  • Excellent communication skills
  • Excellent problem-solving skills and emotional intelligence
  • Great levels of learning agility

What you get

  • Remote First, Remote Always
  • PTO in accordance with local labor requirements
  • Monthly Wellness Fridays - enjoy an extra-long weekend every month
  • Fully Paid Parental Leave
  • Home office stipend based on country of residency
  • Professional development courses in Cloudbeds University

Worth weighing

  • No salary listed
  • Role involves troubleshooting and customer interaction which may require handling escalated issues
  • Experience in hospitality is a must, which may limit candidates from other backgrounds

Summarised from Third-Party Job Posts's posting. Read the full original.

Listed by Third-Party Job Posts on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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