Customer Support Coach
Third-Party Job Posts · Belgium; Greece; Morocco; Portugal; South Africa; Switzerland
Posted 15 days ago
or apply directly on Third-Party Job Posts's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Third-Party Job Posts's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 4% of Third-Party Job Posts's roles list one
- Ghost-job risk at Third-Party Job Posts
- high 66 stale, 4 reposted of 113 open
- Hiring momentum
- 177 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Third-Party Job Posts's own greenhouse board since 2026-08-03. Full hiring picture for Third-Party Job Posts.
About this role
As a Customer Support Coach at Cloudbeds, you will advocate for customers by providing exceptional support and resolving inquiries across various channels. Your role involves troubleshooting issues, fostering strong relationships with hotel partners, and contributing to training materials and support resources. You will also gather customer feedback to help shape future software releases, all while working within a dynamic, fully remote team.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Third-Party Job Posts as an employer.
What you need
- 1+ years of hospitality experience in hotels, hostels, BNBs, or similar roles
- Previous experience in customer service or similar
- Native or Fluent in English
- Native or Fluent in Spanish/Portuguese/French/German
- Excellent communication skills and a positive attitude
- Excellent problem-solving skills and emotional intelligence
What you get
- Remote First, Remote Always
- PTO in accordance with local labor requirements
- Monthly Wellness Fridays - enjoy an extra-long weekend every month
- Fully Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
Worth weighing
- Role involves significant customer interaction and support, which may not appeal to all candidates
- No specific salary or compensation details provided
- Fully remote position may require strong self-discipline and time management skills
Summarised from Third-Party Job Posts's posting. Read the full original.
Listed by Third-Party Job Posts on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Third-Party Job Posts
- Customer Support CoachPhilippines
- Customer Support Coach (Remote)Indonesia
- Customer Support Coach (Remote)Philippines
- Strategic Account ManagerAustralia; New Zealand
- SMB Onboarding LeadArgentina; Mexico
- SMB Onboarding LeadNorth America
- Senior Software EngineerNetherlands
- Onboarding Coach - Guest ExperienceMexico