Operations Specialist, Billing and Collections
Thatch · Austin, Texas, United States
Posted 13 days ago
or apply directly on Thatch's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Thatch's roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- No 0% of Thatch's roles list one
- Ghost-job risk at Thatch
- high 16 stale, 1 reposted of 34 open
- Hiring momentum
- 43 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Thatch's own greenhouse board since 2026-08-03. Full hiring picture for Thatch.
About this role
The Operations Specialist, Billing and Collections at Thatch will manage the daily operations of billing and collections, ensuring premium payments are current and enrollments are accurate. This role involves resolving overdue invoices, investigating billing discrepancies, and making independent decisions on collections strategy while collaborating with various internal teams. The position also includes building and refining standard operating procedures as the company scales.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Thatch as an employer.
What you need
- 2+ years of direct experience in billing, collections, accounts receivable, or a similar operations role
- Demonstrated success managing a high-volume queue independently
- Excellent judgment in making case-by-case decisions on collections
- Strong analytical skills for reconciling invoices and payments
- Well-developed written and verbal communication skills
- Bachelor's degree required
Nice to have
- Experience in health insurance, benefits, or fintech billing/collections
- Familiarity with Stripe or similar payment platforms
- Experience working cross-functionally with Engineering to improve internal tooling
- A track record of success and recognition in a fast-paced, high-growth environment
What you get
- Estimated Compensation Range: $74,000 — $95,000 USD
Worth weighing
- Role involves significant independent decision-making with minimal oversight
- High-volume environment may lead to a fast-paced and potentially stressful work setting
- Experience in health insurance or fintech is preferred but not mandatory
Summarised from Thatch's posting. Read the full original.
Listed by Thatch on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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