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Thatch

Implementation Manager

Thatch · Remote (US)

Posted 8 days ago

or apply directly on Thatch's site. We never take the application ourselves.

Is this posting real?

This role has been open
8 days
Thatch's roles stay open a median of 43 days
Reposted
No
Salary listed
No
0% of Thatch's roles list one
Ghost-job risk at Thatch
high
16 stale, 1 reposted of 34 open
Hiring momentum
43 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Thatch's own greenhouse board since 2026-08-03. Full hiring picture for Thatch.

About this role

The Implementation Manager will guide mid-market employers through the transition to Thatch's ICHRA benefits model, overseeing the process from planning to account management. This role involves managing project timelines, educating clients on new benefits, and coordinating with various internal teams to ensure a smooth implementation. Strong communication and project management skills are essential, as well as a willingness to develop expertise in health benefits.

Our read on this posting3.0out of 5
benefits
1/5
freshness
5/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Thatch as an employer.

What you need

  • Experience leading customer implementations, onboarding programs, change-management initiatives, or similarly complex projects.
  • Strong project and process management skills, with a record of keeping multiple stakeholders aligned and accountable.
  • Excellent customer communication, facilitation, education, and training skills.
  • The ability to translate unfamiliar or technical concepts into clear, practical guidance.
  • Comfort working with customer data, file transfers, system integrations, and technical partners.
  • Sound judgment and the ability to anticipate risks, manage competing priorities, and escalate issues early.

Nice to have

  • Curiosity and the motivation to develop deep expertise in ICHRA, also known as CHOICE, and the broader benefits industry.
  • Benefits, HR technology, payroll, or healthcare experience is helpful but not required.

Worth weighing

  • No specific benefits or perks listed in the posting.
  • The role requires a strong ability to manage complex projects and communicate effectively with various stakeholders.
  • The position involves a significant amount of cross-functional collaboration, which may require strong interpersonal skills.

Summarised from Thatch's posting. Read the full original.

Listed by Thatch on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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