or apply directly on Thatch's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days Thatch's roles stay open a median of 79 days
- Reposted
- No
- Salary listed
- No 0% of Thatch's roles list one
- Ghost-job risk at Thatch
- high 31 stale, 1 reposted of 34 open
- Hiring momentum
- 43 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Thatch's own greenhouse board since 2026-08-03. Full hiring picture for Thatch.
About this role
As an Account Manager at Thatch, you will manage a portfolio of Mid-Market employer customers, acting as a trusted advisor on benefits strategy and ensuring a successful benefits experience. Your role involves building relationships with key stakeholders, leading annual renewal conversations, and facilitating Quarterly Business Reviews. You will also collaborate cross-functionally to advocate for customer needs and contribute to scalable account management processes.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Thatch as an employer.
What you need
- 5+ years of experience in Account Management, Customer Success, Benefits Consulting, or another client-facing role, ideally within health benefits, HR technology, or digital health
- Strong strategic thinking and problem-solving skills
- Experience leading customer business reviews, strategic planning conversations, renewals, or other consultative account management activities
- Excellent communication and presentation skills
- Strong organizational and project management skills
- Comfortable operating in a fast-paced, high-growth environment
Nice to have
- Bilingual in Spanish and English preferred
Worth weighing
- No specific information on benefits or perks listed
- Role involves navigating ambiguity, which may be challenging for some candidates
- Fast-paced environment may require adaptability and resilience
Summarised from Thatch's posting. Read the full original.
Listed by Thatch on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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