Thatch

Account Manager

Thatch · Remote (US)

Posted about 3 months ago

or apply directly on Thatch's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Thatch's roles stay open a median of 79 days
Reposted
No
Salary listed
No
0% of Thatch's roles list one
Ghost-job risk at Thatch
high
31 stale, 1 reposted of 34 open
Hiring momentum
43 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Thatch's own greenhouse board since 2026-08-03. Full hiring picture for Thatch.

About this role

As an Account Manager at Thatch, you will manage a portfolio of Mid-Market employer customers, acting as a trusted advisor on benefits strategy and ensuring a successful benefits experience. Your role involves building relationships with key stakeholders, leading annual renewal conversations, and facilitating Quarterly Business Reviews. You will also collaborate cross-functionally to advocate for customer needs and contribute to scalable account management processes.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Thatch as an employer.

What you need

  • 5+ years of experience in Account Management, Customer Success, Benefits Consulting, or another client-facing role, ideally within health benefits, HR technology, or digital health
  • Strong strategic thinking and problem-solving skills
  • Experience leading customer business reviews, strategic planning conversations, renewals, or other consultative account management activities
  • Excellent communication and presentation skills
  • Strong organizational and project management skills
  • Comfortable operating in a fast-paced, high-growth environment

Nice to have

  • Bilingual in Spanish and English preferred

Worth weighing

  • No specific information on benefits or perks listed
  • Role involves navigating ambiguity, which may be challenging for some candidates
  • Fast-paced environment may require adaptability and resilience

Summarised from Thatch's posting. Read the full original.

Listed by Thatch on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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