Tech Holding

Contact Center Solutions Architect

Tech Holding · India - Bengaluru

Posted 21 days ago

or apply directly on Tech Holding's site. We never take the application ourselves.

Is this posting real?

This role has been open
21 days
Tech Holding's roles stay open a median of 28 days
Reposted
No
Salary listed
No
6% of Tech Holding's roles list one
Ghost-job risk at Tech Holding
high
8 stale, 0 reposted of 18 open
Hiring momentum
35 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Tech Holding's own greenhouse board since 2026-08-03. Full hiring picture for Tech Holding.

About this role

The Contact Center Solutions Architect role at Tech Holding involves architecture, design, and development of next-generation customer contact capabilities, focusing on omni-channel servicing. The position requires hands-on work in creating scalable cloud infrastructure and developing long-term migration strategies, while also evaluating emerging technologies and ensuring alignment with enterprise standards.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Tech Holding as an employer.

What you need

  • 5 to 8 years of experience in a consulting and IT role within a large scale technology services environment as Contact Centre Engineer
  • Experience in Cloud enablement of Contact Center Solutions, especially in migrating from On-prem to CCaaS Cloud solution
  • Knowledge of and experience with latest enterprise cloud Contact Center as a Service (CCaaS) providers
  • Proven experience designing, implementing, and supporting cloud-hosted contact centers
  • Hands-on experience with IVRs, call & dial plans, ACD queues, SIP, and omni-channel systems
  • Experience with voice-related platform integrations such as CRM

What you get

  • Hybrid work pattern
  • 5 days working
  • Flexible timings
  • Group health insurance
  • Various leaves options

Worth weighing

  • No salary listed
  • Focus on cloud technologies may limit exposure to other tech stacks
  • Role involves significant hands-on work which may not suit all candidates

Summarised from Tech Holding's posting. Read the full original.

Listed by Tech Holding on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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