or apply directly on Tech Holding's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Tech Holding's roles stay open a median of 28 days
- Reposted
- No
- Salary listed
- No 6% of Tech Holding's roles list one
- Ghost-job risk at Tech Holding
- high 8 stale, 0 reposted of 18 open
- Hiring momentum
- 35 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Tech Holding's own greenhouse board since 2026-08-03. Full hiring picture for Tech Holding.
About this role
The Contact Center Solutions Architect at Tech Holding will focus on the architecture, design, and development of a next-generation customer contact management platform. This role involves creating cloud infrastructure, developing migration strategies, and ensuring the platform's performance and scalability. Additionally, the architect will engage in hands-on design work, conduct research on emerging technologies, and provide architectural guidelines to delivery teams.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Tech Holding as an employer.
What you need
- 5 to 8 years of experience in a consulting and IT role within a large scale technology services environment as a Contact Centre Engineer
- Experience in Cloud enablement of Contact Center Solutions, especially migrating from On-prem to CCaaS Cloud solution
- Knowledge of enterprise cloud Contact Center as a Service (CCaaS) providers and their technologies such as Genesys, Five9, NICE, AWS, Microsoft, Google
- Proven experience designing, implementing, and supporting cloud-hosted contact centers
- Hands-on experience with IVRs, call & dial plans, ACD queues, SIP, and omni channel systems
- Proficiency in AI-based routing
What you get
- Hybrid work pattern
- 5 days working
- Flexible timings
- Group health insurance
- Various leaves options
Worth weighing
- No salary listed
- The role involves a significant focus on cloud technologies, which may require ongoing learning and adaptation
- The position requires hands-on design work and active participation in code reviews, which may be demanding
Summarised from Tech Holding's posting. Read the full original.
Listed by Tech Holding on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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