or apply directly on Tamara's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Tamara's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Tamara's roles list one
- Ghost-job risk at Tamara
- high 21 stale, 1 reposted of 33 open
- Hiring momentum
- 61 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Tamara's own greenhouse board since 2026-08-03. Full hiring picture for Tamara.
About this role
The Public Engagement Lead at Tamara will oversee the public customer engagement function across various social media channels and feedback platforms. This role focuses on transforming reactive support into a proactive engagement model, ensuring that public interactions are timely and aligned with the company's brand voice. The lead will manage a team, coach advisors, monitor public sentiment, and collaborate with internal teams to address customer complaints effectively.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Tamara as an employer.
What you need
- Proven experience leading a team in social media care, community management, public engagement, or marketing operations
- Strong Arabic and English writing skills, with the ability to adapt tone for public, high-sensitivity, and platform-specific interactions
- Strong understanding of social media platforms, app review management, public customer behavior, and digital engagement tools
- Strong judgment, attention to detail, and ability to make decisions in fast-moving or sensitive situations
- Comfortable working in a fast-paced fintech environment with evolving processes and high customer visibility
- Familiarity with social media platforms, CRM systems, social listening tools, and customer engagement tools
Nice to have
- Understanding of fintech, BNPL, payments, fraud, disputes, refunds, or customer protection topics
Worth weighing
- No salary listed
- Role involves managing high-visibility interactions which may be stressful
- Fast-paced environment may require adaptability to evolving processes
Summarised from Tamara's posting. Read the full original.
Listed by Tamara on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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