or apply directly on Sprout Social's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days Sprout Social's roles stay open a median of 20 days
- Reposted
- No
- Salary listed
- Yes 55% of Sprout Social's roles list one
- Ghost-job risk at Sprout Social
- low 2 stale, 1 reposted of 29 open
- Hiring momentum
- 39 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Sprout Social's own greenhouse board since 2026-08-03. Full hiring picture for Sprout Social.
About this role
The Customer Adoption Consultant at Sprout Social is responsible for enhancing customer satisfaction and retention by ensuring effective platform adoption across a large number of accounts. Daily tasks include leading training sessions, analyzing customer usage data, resolving inquiries, and collaborating with internal teams to improve processes. This role emphasizes operational efficiency and teamwork within a community-focused support environment.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sprout Social as an employer.
What you need
- 2+ years of customer success experience
- Strong problem-solving and team collaboration skills
- Agility and flexibility in a rapidly changing environment
Nice to have
- Familiarity with Sprout Social influencer marketing and influencer marketing strategy
- Experience with Gainsight or other CS management software
- Experience working within a one-to-many model of customer success
- Ability to work either PST or MST timezones
What you get
- Comprehensive Health & Wellness: Premium BCBSIL medical, dental, and vision insurance for you and your eligible dependents.
- Premium Mental Health Support: Full, free access to Modern Health for you and your dependents.
- Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions.
- Financial Security: 100% employer-paid Life and Disability insurance.
- Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days.
- Paid Parental Leave: Up to 16 weeks of paid leave for new parents.
Worth weighing
- No specific mention of technology stack or tools used in the role.
- The role involves a high volume of accounts, which may lead to a fast-paced work environment.
- The posting indicates a community-focused team structure, which may appeal to those who value collaboration.
Summarised from Sprout Social's posting. Read the full original.
Listed by Sprout Social on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Sprout Social
- Senior Director, Decision AnalyticsRemote US
- Sales Development RepresentativeChicago, IL
- Senior IT Support Specialist (B2B)Hybrid Poland
- Talent Acquisition Partner, SalesRemote US
- Strategic Services Consultant (Implementations)Remote US
- Senior Financial Reporting AnalystRemote US
- Manager, Engineering - ToolingRemote US
- Manager, Engineering - ToolingRemote Canada