or apply directly on Sprout Social's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Sprout Social's roles stay open a median of 20 days
- Reposted
- No
- Salary listed
- No 55% of Sprout Social's roles list one
- Ghost-job risk at Sprout Social
- low 2 stale, 1 reposted of 29 open
- Hiring momentum
- 39 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Sprout Social's own greenhouse board since 2026-08-03. Full hiring picture for Sprout Social.
About this role
As a Senior IT Support Specialist at Sprout Social, you will provide technical assistance to end-users while enhancing their overall experience with technology. You will be involved in maintaining and improving IT systems, collaborating with teams, and contributing fresh ideas to optimize processes. The role offers opportunities to work on various projects and develop your skills in a dynamic environment.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sprout Social as an employer.
What you need
- 4+ years experience as an IT Support Specialist
- Proven technical support experience with both Apple and Windows computers
- Requirement to work from the Kraków office at least one day per week
Nice to have
- Proven capability in managing and maintaining IT Inventory, particularly employee computers, with experience in MDM solutions such as JAMF and InTune
- A strong understanding of Generative AI and Large Language Models
- Advanced experience in troubleshooting Conference Room Technology, with a preference for expertise in Zoom Rooms
- Experience managing conference room technology, such as Zoom
- Experience with Jira administration
What you get
- Stock Ownership (RSUs): Eligibility for Restricted Stock Units (RSUs)
- Generous Paid Time Off: 26 paid days off annually, in addition to bank holidays and extra company-wide 'Rest & Recharge' days.
- Paid Parental Leave: 20 weeks of paid leave for birthing parents and 16 weeks for non-birthing parents.
- Lifestyle Spending Account (LSA): An annual $600 USD fund for personal well-being.
- Remote & Hybrid Work Support: A flexible, remote-first model with a one-time $550 USD home office setup stipend and monthly internet reimbursement.
- Mental Health & well-being: Access to dedicated mental health resources and wellness programs.
Worth weighing
- No specific technologies or tools mentioned beyond general IT support, which may indicate a less modern tech stack.
- The role requires in-office presence at least one day a week, which may not suit all candidates looking for fully remote options.
Summarised from Sprout Social's posting. Read the full original.
Listed by Sprout Social on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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