or apply directly on Sprout Social's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days Sprout Social's roles stay open a median of 20 days
- Reposted
- No
- Salary listed
- No 55% of Sprout Social's roles list one
- Ghost-job risk at Sprout Social
- low 2 stale, 1 reposted of 29 open
- Hiring momentum
- 39 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Sprout Social's own greenhouse board since 2026-08-03. Full hiring picture for Sprout Social.
About this role
The Customer Adoption Consultant at Sprout Social is responsible for driving customer satisfaction and retention by ensuring effective platform adoption across a high volume of accounts. Daily tasks include leading training sessions, analyzing customer usage data, resolving inquiries, and collaborating with internal teams to improve processes. This role emphasizes operational efficiency and community support within the Customer Support team.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sprout Social as an employer.
What you need
- 2+ years of customer success experience
- Strong problem-solving and team collaboration skills
- Agility and flexibility in a rapidly changing environment
- Ability to work either of the following shifts: 6AM - 3PM PHT or 1PM - 10PM PHT
Nice to have
- Familiarity with Sprout Social influencer marketing and influencer marketing strategy
- Experience with Gainsight or other CS management software
- Experience working within a one-to-many model of customer success
What you get
- Comprehensive Health Coverage: A 23,299 PHP monthly allowance to cover your health insurance (HMO) needs
- Premium Mental Health Support: Full access to Modern Health for you and your dependents, including free coaching, therapy sessions, and digital wellness resources
- Generous Paid Time Off: 24 days of paid leave, 5 sick days, plus regular holidays, special non-working holidays, and company-wide Rest & Recharge days
- Lifestyle Spending Account (LSA): An annual $500 USD fund to spend on your physical, mental, and financial well-being—from gym memberships to hobbies
- Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet expenses
- Standard Compensation & Pay: We provide a 13th-month salary and adhere to all government-mandated pay premiums, including Night Shift Differential (NSD) and holiday/overtime pay
Worth weighing
- No specific salary figure listed for base pay, only OTE ranges provided
- Role involves high volume customer management, which may lead to a fast-paced work environment
- The role requires flexibility in working hours, which may not suit everyone
Summarised from Sprout Social's posting. Read the full original.
Listed by Sprout Social on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Sprout Social
- Senior Director, Decision AnalyticsRemote US
- Sales Development RepresentativeChicago, IL
- Senior IT Support Specialist (B2B)Hybrid Poland
- Talent Acquisition Partner, SalesRemote US
- Strategic Services Consultant (Implementations)Remote US
- Senior Financial Reporting AnalystRemote US
- Manager, Engineering - ToolingRemote US
- Manager, Engineering - ToolingRemote Canada