or apply directly on Springboard's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 6 days Springboard's roles stay open a median of 25 days
- Reposted
- No
- Salary listed
- No 21% of Springboard's roles list one
- Ghost-job risk at Springboard
- high 6 stale, 0 reposted of 14 open
- Hiring momentum
- 14 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-27
Measured from postings appearing on and disappearing from Springboard's own greenhouse board since 2026-08-03. Full hiring picture for Springboard.
About this role
The Customer Success Lead at Springboard will manage the full client relationship for employer partners, overseeing program implementations from launch to renewal. Responsibilities include onboarding new clients, maintaining relationships, monitoring program health, and identifying growth opportunities. This role involves collaboration with various internal teams and requires strong communication and organizational skills.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Springboard as an employer.
What you need
- 4-7 years in customer success, account management, or enterprise partnerships
- Track record of managing complex, multi-stakeholder relationships with significant ARR
- Strong operational instincts
- Comfortable with data
- Excellent communicator
- Self-directed and organized
Nice to have
- Experience with workforce training or employer partnerships
- Experience working with healthcare organizations
Worth weighing
- No salary listed
- Role involves significant client relationship management and operational responsibilities
- Focus on enterprise accounts may require navigating complex organizational structures
Summarised from Springboard's posting. Read the full original.
Listed by Springboard on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.
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