Enterprise Customer Success Manager — East (Bilingual: English/Spanish)
Sigma Computing · New York City, NY
Posted 26 days ago · $132k - $165k
or apply directly on Sigma Computing's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Sigma Computing's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 78% of Sigma Computing's roles list one
- Ghost-job risk at Sigma Computing
- high 56 stale, 0 reposted of 68 open
- Hiring momentum
- 85 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Sigma Computing's own greenhouse board since 2026-08-03. Full hiring picture for Sigma Computing.
About this role
The Enterprise Customer Success Manager will focus on managing strategic accounts, particularly high-value clients, by building strong relationships and leveraging analytics expertise to optimize the use of Sigma Computing's platform. Responsibilities include developing strategies to maximize net dollar retention, advocating for customer needs with the product team, and delivering educational initiatives to enhance product engagement. This role requires fluency in Spanish and involves in-office work in New York City.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sigma Computing as an employer.
What you need
- Fluent in Spanish, with the ability to conduct business-level conversations with customers
- Bachelor’s or Master’s degree in Business, Analytics, Computer Science, or a related field
- 7+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry
- Experience navigating complex enterprise sales environments with multiple priorities and stakeholders
- Strong analytical skills with a proven ability to solve complex problems using data
- Excellent communication and interpersonal skills, with a knack for building trust and driving engagement
Nice to have
- Experience with SQL, data visualization tools, and cloud-based analytics platforms highly preferred (Snowflake, Databricks, Redshift, BigQuery)
- ETL experience
- Experience implementing production business intelligence solutions
- Startup experience
What you get
- Equity
- Generous health benefits
- Flexible time off policy
- Paid bonding time for all new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
Worth weighing
- In-office work environment required
- 25% travel expectation for all roles
- No salary listed for variable pay or stock options
- Role may involve navigating complex enterprise environments which can be challenging
Summarised from Sigma Computing's posting. Read the full original.
Listed by Sigma Computing on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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