or apply directly on Scout24's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Scout24's roles stay open a median of 35 days
- Reposted
- No
- Salary listed
- No 0% of Scout24's roles list one
- Ghost-job risk at Scout24
- high 11 stale, 1 reposted of 27 open
- Hiring momentum
- 46 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Scout24's own greenhouse board since 2026-08-03. Full hiring picture for Scout24.
About this role
As a Technical Customer Support Manager at Propstack, you will be part of the Customer Care team, closely collaborating with Customer Care Managers, Account Managers, and developers. Your daily tasks will involve understanding customer needs, handling user inquiries through various channels, providing technical support, and preparing unresolved issues for further development. You will also create and maintain FAQ articles and assist with customer onboarding.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Scout24 as an employer.
What you need
- At least 2 years of experience in the SaaS sector with technical customer support, including troubleshooting issues
- Alternatively, at least 3 years of experience in the real estate industry
- Experience with Windows operating systems and Microsoft Office applications
- Fluent in German and good to very good English skills
- Strong communication skills and a friendly demeanor
- Ability to remain calm and understanding in unexpected situations
What you get
- Flexible working hours
- Hybrid working model
- 30 days of vacation per year plus December 24th and 31st off
- Individual development including online courses and structured feedback
- Subsidies for company pension plans and public transportation
- Professional family service support for childcare
Worth weighing
- No salary information provided
- The role involves a mix of technical support and customer interaction, which may require handling difficult situations
- The job may involve working with a modern ticketing system, which could imply a learning curve for those unfamiliar with it
Summarised from Scout24's posting. Read the full original.
Listed by Scout24 on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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