Lead, Salesforce Business Operations
Scout Motors · Charlotte, North Carolina, United States
Posted 12 days ago · $160,000.00 - $192,500.00
or apply directly on Scout Motors's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Scout Motors's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 100% of Scout Motors's roles list one
- Ghost-job risk at Scout Motors
- low 0 stale, 7 reposted of 235 open
- Hiring momentum
- 348 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Scout Motors's own greenhouse board since 2026-08-03. Full hiring picture for Scout Motors.
About this role
In this role, you will lead the Salesforce business operations for Scout Motors, focusing on the commercial roadmap and product backlog. Your responsibilities will include defining capabilities for customer engagement, translating business processes into technical requirements, and collaborating with various teams to implement scalable solutions. You will also develop reporting tools, manage cross-functional initiatives, and ensure alignment across departments to enhance customer and employee experiences.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Scout Motors as an employer.
What you need
- Bachelor's degree in Business, Technology, Information Systems, Engineering, Operations, Marketing, or a related field
- 12+ years of relevant experience leading Salesforce, CRM, commercial technology, or sales operations initiatives
- Proven experience serving as a Salesforce business owner, product owner, or implementation lead in a complex organization
- Strong understanding of lead lifecycle management, customer engagement, campaign execution, sales funnel management, conversion measurement, and operational handoffs
- Experience translating business and operational processes into detailed platform requirements and scalable solutions
- Hands-on experience partnering with Salesforce administrators, developers, architects, technology teams, and systems integrators
Nice to have
- Familiarity with Marketing Cloud, Data Cloud, Experience Cloud, MuleSoft, Tableau, or comparable platforms
- Experience evaluating or implementing AI-enabled CRM capabilities, such as predictive insights, intelligent automation, generative AI, agent-based workflows, or AI-supported customer engagement
- Understanding of responsible AI principles, including data governance, privacy, transparency, human oversight, and performance measurement
- Experience building systems and processes in a greenfield, high-growth, or rapidly scaling environment
- Salesforce certifications such as Administrator, Business Analyst, Platform App Builder, or Sales Cloud Consultant
What you get
- Competitive insurance including medical, dental, vision and income protection plans
- 401(k) program with an employer match and immediate vesting
- Generous Paid Time Off including 20 days planned PTO, 40 hours of unplanned PTO, and 14 company or floating holidays annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
- Annual performance bonus program
Worth weighing
- Role requires 4-5 days per week in the office, which may not suit all candidates
- No mention of remote work options for certain locations, such as New York City
- The role involves significant collaboration and may require flexibility in a fast-paced environment
Summarised from Scout Motors's posting. Read the full original.
Listed by Scout Motors on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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