or apply directly on Runwise's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 5 days Runwise's roles stay open a median of 41 days
- Reposted
- No
- Salary listed
- Yes 88% of Runwise's roles list one
- Ghost-job risk at Runwise
- high 4 stale, 0 reposted of 8 open
- Hiring momentum
- 8 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Runwise's own greenhouse board since 2026-08-03. Full hiring picture for Runwise.
About this role
As a Customer Success Associate at Runwise, you will support Customer Success Managers by assisting property managers and building owners with the Runwise platform, drafting savings reports, and analyzing customer data to identify trends. This entry-level role involves engaging directly with clients to enhance their experience and ensuring effective utilization of the product, while also learning about the SaaS and PropTech industries.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Runwise as an employer.
What you need
- 0-1 years of direct customer management experience in a Customer Success, Support or Account Management role or interest in learning about Customer Success
- Excellent social and communication skills
- Pro-active, detail-oriented, and extremely organized
- Strong project management skills
- Ability to build long-term relationships with stakeholders
- Problem-solving skills to diagnose and troubleshoot issues
Nice to have
- Bilingual English/Spanish skills
What you get
- Medical, dental, and vision insurance
- HSA & FSA options
- Paid Parental Leave
- Access to Talkspace & Health Advocate
- Flexible PTO
- Commuter Benefits
Worth weighing
- Entry-level position may require significant learning and adaptation
- Fast-paced environment may lead to longer hours during peak seasons
- Salary range provided, but specific compensation details may vary based on experience
Summarised from Runwise's posting. Read the full original.
Listed by Runwise on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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