or apply directly on Precisely International Jobs's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Precisely International Jobs's roles stay open a median of 36 days
- Reposted
- No
- Salary listed
- No 0% of Precisely International Jobs's roles list one
- Ghost-job risk at Precisely International Jobs
- high 9 stale, 0 reposted of 24 open
- Hiring momentum
- 51 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Precisely International Jobs's own greenhouse board since 2026-08-03. Full hiring picture for Precisely International Jobs.
About this role
As a Support Engineer I at Precisely, you will provide technical support for the Engage product suite, assisting customers with mission-critical operations. Your responsibilities will include troubleshooting complex issues, documenting customer interactions in Salesforce, and creating Knowledge Base articles. You will also engage in continuous learning of new technologies and participate in on-call support as needed.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Precisely International Jobs as an employer.
What you need
- Bachelor's degree in Information Technology, Computer Science, or a related field (equivalent work experience accepted)
- 2 - 3 years of experience in a technical support, software support, or related engineering role
- 2+ years working with SQL/relational databases and scripting or programming languages (e.g., Java, JavaScript)
- Experience with relational databases, including SQL execution, tuning, and configuration
- Familiarity with debuggers, system utilities, and performance monitoring tools across multiple platforms
- Exceptional analytical and troubleshooting skills across complex, multi-platform environments
Nice to have
- Prior experience in a technical support or customer service role using CRM/ticketing systems such as Salesforce
- Experience or familiarity with Precisely Engage products or similar enterprise software solutions
- Familiarity with cloud services and/or distributed computing (clustering, load balancing)
- Knowledge of UNIX/Linux systems (AIX, Red Hat EL, Solaris, HP-UX)
Worth weighing
- No salary listed
- Role requires rotational off-hours and weekend shifts for on-call support
- The position emphasizes the use of AI tools, which may require a learning curve for those unfamiliar with them
Summarised from Precisely International Jobs's posting. Read the full original.
Listed by Precisely International Jobs on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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