PitchMeAI Jobs
Precisely International Jobs

Support Engineer I

Precisely International Jobs · India

Posted about 2 months ago

or apply directly on Precisely International Jobs's site. We never take the application ourselves.

Is this posting real?

This role has been open
60 days
Precisely International Jobs's roles stay open a median of 73 days
Reposted
No
Salary listed
No
0% of Precisely International Jobs's roles list one
Ghost-job risk at Precisely International Jobs
high
24 stale, 0 reposted of 24 open
Hiring momentum
51 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Precisely International Jobs's own greenhouse board since 2026-08-03. Full hiring picture for Precisely International Jobs.

About this role

As a Support Engineer I at Precisely, you will provide technical support for the Engage product suite, assisting customers with mission-critical operations. Your responsibilities will include troubleshooting complex issues, documenting customer interactions in Salesforce, and creating Knowledge Base articles. You will also engage in continuous learning of new technologies and participate in on-call support as needed.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Precisely International Jobs as an employer.

What you need

  • Bachelor's degree in Information Technology, Computer Science, or a related field (equivalent work experience accepted)
  • 2 - 3 years of experience in a technical support, software support, or related engineering role
  • 2+ years working with SQL/relational databases and scripting or programming languages (e.g., Java, JavaScript)
  • Experience with relational databases, including SQL execution, tuning, and configuration
  • Familiarity with debuggers, system utilities, and performance monitoring tools across multiple platforms
  • Exceptional analytical and troubleshooting skills across complex, multi-platform environments

Nice to have

  • Prior experience in a technical support or customer service role using CRM/ticketing systems such as Salesforce
  • Experience or familiarity with Precisely Engage products or similar enterprise software solutions
  • Familiarity with cloud services and/or distributed computing (clustering, load balancing)
  • Knowledge of UNIX/Linux systems (AIX, Red Hat EL, Solaris, HP-UX)

Worth weighing

  • No salary listed
  • Role requires rotational off-hours and weekend shifts for on-call support
  • The position emphasizes the use of AI tools, which may require a learning curve for those unfamiliar with them

Summarised from Precisely International Jobs's posting. Read the full original.

Listed by Precisely International Jobs on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

More roles at Precisely International Jobs

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