or apply directly on Precisely International Jobs's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days Precisely International Jobs's roles stay open a median of 73 days
- Reposted
- No
- Salary listed
- No 0% of Precisely International Jobs's roles list one
- Ghost-job risk at Precisely International Jobs
- high 24 stale, 0 reposted of 24 open
- Hiring momentum
- 51 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Precisely International Jobs's own greenhouse board since 2026-08-03. Full hiring picture for Precisely International Jobs.
About this role
As a Support Engineer at Precisely, you will provide technical support to customers, helping them resolve complex issues related to data integration products. Your role involves troubleshooting problems across various platforms, documenting solutions, and creating knowledge base articles. You will also participate in on-call support shifts and continuously learn new technologies to enhance your skills and support capabilities.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Precisely International Jobs as an employer.
What you need
- Bachelor's or Master's degree in Computer Science or related field (or equivalent work experience)
- 1+ years of experience in Technical Support, Application Support, Product Support, Managed Services, or a related customer-facing technical role
- Excellent communication (oral and written) and strong interpersonal/customer relations skills
- Exceptional analytical and troubleshooting skills
- Self-motivated and enthusiastic when working with difficult problems and tight deadlines
- Comfort working in UNIX/Linux environments (e.g., AIX, Red Hat EL, Solaris, HP-UX)
Nice to have
- Experience with database systems: Oracle, Teradata, Microsoft SQL Server, Vertica, DB2, ODBC, Snowflake
- Familiarity with cloud services: Azure, GCP, EC2, EMR, S3, RedShift
- Knowledge of container and virtualization technologies: Docker, Kubernetes, OpenShift, AIX LPAR/WPAR, Solaris Containers
- Experience supporting data integration, managed file transfer, or B2B/EDI platforms (e.g., Sterling B2B Integrator/Sterling File Gateway/Global Mailbox)
- Ability to leverage AI-powered tools (e.g., Claude, GitHub Copilot, ChatGPT)
Worth weighing
- No salary listed
- Role involves periodic weekend on-call support shifts
- Focus on AI integration in support processes may require adaptability to new tools and workflows
Summarised from Precisely International Jobs's posting. Read the full original.
Listed by Precisely International Jobs on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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