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Okta

Developer Support Engineer

Okta · Bengaluru, India

Posted about 3 months ago · Previously reposted

or apply directly on Okta's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Okta's roles stay open a median of 81 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
0% of Okta's roles list one
Ghost-job risk at Okta
high
314 stale, 35 reposted of 320 open
Hiring momentum
541 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Okta's own greenhouse board since 2026-08-03. Full hiring picture for Okta.

About this role

As a Developer Support Engineer at Okta, you will be the primary technical contact for customers using the Customer Identity SaaS platform. Your responsibilities include managing complex support cases, performing root-cause analysis, and ensuring high customer satisfaction through effective solutions and collaboration with cross-functional teams. You will also contribute to the internal knowledge base and document troubleshooting processes.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Okta as an employer.

What you need

  • 3+ years in a Technical Support, Software Engineering, or Technical Analyst role for medium-to-large-scale software implementation projects
  • Proven ability to break down complex system issues into basic components to efficiently pinpoint root causes
  • Self-starter capable of mastering complex SaaS/IAM architectures with minimal guidance
  • Strong customer-obsessed mindset with a track record of serving as a client advocate
  • Clear verbal and written communication skills, with the ability to explain complex technical topics to non-technical stakeholders
  • Solid understanding of software development cycles, REST APIs, and common web architectures

Worth weighing

  • No salary listed
  • Role requires managing multiple concurrent workstreams
  • Position emphasizes customer advocacy and technical problem-solving
  • Involves collaboration with various teams, which may require strong interpersonal skills

Summarised from Okta's posting. Read the full original.

Listed by Okta on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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