Okta

Customer Success Manager

Okta · San Francisco, California

Posted about 3 months ago · Previously reposted

or apply directly on Okta's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Okta's roles stay open a median of 81 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
0% of Okta's roles list one
Ghost-job risk at Okta
high
314 stale, 35 reposted of 320 open
Hiring momentum
541 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Okta's own greenhouse board since 2026-08-03. Full hiring picture for Okta.

About this role

The Customer Success Manager at Okta will focus on driving customer retention and satisfaction within the Commercial Sector. This role involves developing strong relationships with customers, particularly at the C-level, to understand their business goals and ensure they derive value from Okta's solutions. Responsibilities include creating success plans, gathering feedback, and collaborating with internal teams to address customer needs and promote product adoption.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Okta as an employer.

What you need

  • 3+ years of experience in customer success, account management, or consulting role with large enterprises
  • Strong emotional intelligence and relationship management skills
  • Exceptional presentation and communication skills, especially with C-level executives
  • Strong listening and analytical skills
  • Ability to work collaboratively and cross-functionally
  • Good technical and problem-solving skills

Nice to have

  • Experience with SaaS-based technical enterprise products
  • Experience in enterprise security tools

What you get

  • OTE range of $130,000 - $178,000 USD for San Francisco Bay area
  • OTE range of $116,000 - $159,500 USD for other locations in California and select states
  • Equity options
  • Health, dental, and vision insurance
  • 401(k) plan
  • Flexible spending account

Worth weighing

  • No specific mention of the technology stack used at Okta
  • High emphasis on urgency and performance may indicate a fast-paced work environment
  • Travel requirement may not be suitable for all candidates

Summarised from Okta's posting. Read the full original.

Listed by Okta on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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