or apply directly on Okta's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Okta's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Okta's roles list one
- Ghost-job risk at Okta
- low 0 stale, 35 reposted of 320 open
- Hiring momentum
- 541 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Okta's own greenhouse board since 2026-08-03. Full hiring picture for Okta.
About this role
As an AI Trainer and Optimization Analyst at Okta, you will take ownership of the AI agent's conversational experience, ensuring it delivers accurate and on-brand support. Your role involves implementing prompt engineering best practices, analyzing performance metrics, and collaborating with various teams to enhance the customer support experience. You will also identify gaps in AI conversations and continuously improve the agent's capabilities by staying current with trends in conversational AI.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Okta as an employer.
What you need
- Proven experience in AI training, prompt engineering, Natural Language Processing (NLP), or conversational design for customer support or enterprise service systems
- Strong analytical skills to interpret conversational data and performance metrics
- Familiarity with major AI conversational platforms (e.g., Dialogflow, IBM Watson, Rasa)
- Excellent written communication skills with attention to detail
- Ability to understand the broader online customer support ecosystem
- Proactive, problem-solving approach with a strategic mindset
What you get
- Annual base salary range of $124,000 — $186,000 CAD
- Equity (where applicable)
- Bonus
- Health, dental, and vision insurance
- RRSP with a match
- Healthcare spending
Worth weighing
- No specific mention of remote work flexibility, although it is noted as hybrid
- Salary range provided, but actual salary depends on skills and experience
- Role involves significant ownership and independence, which may require a strong self-management capability
Summarised from Okta's posting. Read the full original.
Listed by Okta on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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