Client Success Manager, Enterprise Accounts
OfficeSpace Software · Remote, United States
Posted 15 days ago
or apply directly on OfficeSpace Software's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days OfficeSpace Software's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of OfficeSpace Software's roles list one
- Ghost-job risk at OfficeSpace Software
- high 11 stale, 0 reposted of 18 open
- Hiring momentum
- 25 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from OfficeSpace Software's own greenhouse board since 2026-08-03. Full hiring picture for OfficeSpace Software.
About this role
As an Enterprise Client Success Manager at OfficeSpace, you will be responsible for ensuring the success and growth of a portfolio of strategic enterprise customers. Your role involves building relationships with executive stakeholders, leading onboarding and adoption strategies, and using AI tools to monitor customer health and drive measurable business outcomes. You will also collaborate with various teams to advocate for customer needs and translate feedback into actionable insights.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 5/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of OfficeSpace Software as an employer.
What you need
- 6+ years of Client Success, Strategic Account Management, or Enterprise Account Management experience in a SaaS environment
- Demonstrated success managing complex enterprise customers with executive stakeholders across long customer lifecycles
- Strong executive presence with the ability to influence C-level decision makers
- Experience driving customer adoption, retention, renewals, expansion, and measurable business outcomes within recurring revenue businesses
- Expertise building executive business reviews, strategic account plans, and long-term customer success strategies
- Experience using Customer Success platforms and CRM systems such as Gainsight, Salesforce, or equivalent technologies
What you get
- Comprehensive and competitive benefits packages globally designed to support health, well-being, and financial security.
Worth weighing
- The role requires a high level of experience and expertise in managing enterprise accounts, which may be challenging for less experienced candidates.
- The emphasis on AI fluency suggests a need for candidates to be comfortable with advanced technology and its applications in customer success.
- The position involves significant interaction with C-level executives, which may not suit all candidates' strengths.
Summarised from OfficeSpace Software's posting. Read the full original.
Listed by OfficeSpace Software on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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