Product & Customer Marketing Manager
Observe.AI · Redwood City, CA (Hybrid)
Posted 28 days ago · $125,000- $145,000
or apply directly on Observe.AI's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Observe.AI's roles stay open a median of 40 days
- Reposted
- No
- Salary listed
- Yes 50% of Observe.AI's roles list one
- Ghost-job risk at Observe.AI
- high 8 stale, 0 reposted of 18 open
- Hiring momentum
- 30 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Observe.AI's own greenhouse board since 2026-08-03. Full hiring picture for Observe.AI.
About this role
The Product & Customer Marketing Manager at Observe.AI will focus on enhancing customer advocacy and developing marketing materials to support sales and product launches. This role involves creating compelling customer stories, managing customer review sites, and collaborating with various teams to drive awareness and engagement. The ideal candidate will thrive in a fast-paced environment and be skilled in storytelling and content creation.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Observe.AI as an employer.
What you need
- 2–6 years of experience in Customer Marketing, Content Marketing, or a related B2B SaaS role
- Strong execution skills with a proven ability to manage multiple projects and deliver high-quality work on tight timelines
- Experience creating customer stories, case studies, and other customer-focused materials
- Excellent writing, editing, and storytelling skills
- Strong attention to detail with a focus on producing polished, on-brand deliverables
- Experience collaborating cross-functionally with Customer Success, Sales, and Design teams
What you get
- Competitive compensation including equity: Market-aligned base pay, performance incentives, and meaningful equity ownership
- Excellent medical, dental, and vision insurance options: Comprehensive medical, dental and vision benefits for employees and eligible dependents
- Flexible Paid Time Off: Our unlimited, flexible PTO policy empowers you to take the time you need to recharge, maintain balance, and perform at your best
- Additional Time to Recharge: 10 company holidays, an annual company-wide Winter Break, and paid parental leave to fully support life outside of work
- 401(k) plan: Long-term financial planning support with tax-advantaged retirement savings
- Quarterly Lifestyle Spending Account: Flexible quarterly stipend to support wellness, learning and professional development, and personal growth
Worth weighing
- Salary range provided is $125,000- $145,000, but actual compensation may vary based on qualifications and experience
- The role requires a strong focus on customer advocacy and storytelling, which may not appeal to all marketing professionals
Summarised from Observe.AI's posting. Read the full original.
Listed by Observe.AI on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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