Senior Onboarding Manager - API Platform
NexHealth · San Francisco, California, United States
Posted 22 days ago
or apply directly on NexHealth's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 22 days NexHealth's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of NexHealth's roles list one
- Ghost-job risk at NexHealth
- high 49 stale, 1 reposted of 64 open
- Hiring momentum
- 79 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from NexHealth's own greenhouse board since 2026-08-03. Full hiring picture for NexHealth.
About this role
As a Senior Onboarding Manager for the API Platform at NexHealth, you will oversee the onboarding process for large healthcare clients, ensuring their locations are successfully integrated and operational. Your role involves creating detailed migration plans, training customer teams, and managing schedules to facilitate smooth transitions from pilot to production. You will act as the primary point of contact for clients, coordinating between multiple stakeholders to drive successful outcomes and improve the overall onboarding experience.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of NexHealth as an employer.
What you need
- 4+ years in implementation, onboarding, technical program management, or customer success at a SaaS or API-first company
- Experience running large, multi-month rollouts across hundreds or thousands of sites
- Experience authoring an implementation plan jointly with a customer
- Experience building enablement for a customer or partner team
- Technical fluency with APIs and integration workflows
- Experience managing multi-stakeholder programs
Nice to have
- Prior experience in health-tech, developer tools, or API platforms
- Familiarity with EHR/PMS systems and practice workflows
- Experience as an early implementation hire building the function from scratch
- Experience working directly with developer teams as the primary customer
What you get
- Full Medical, Dental, and Vision (up to 100% covered)
- 401K and commuter benefits
- Flexible PTO
- High-impact work that directly improves the healthcare experience for millions
Worth weighing
- No specific mention of remote work options
- Role heavily focuses on program management rather than technical execution
- Emphasis on customer training and enablement may require strong interpersonal skills
Summarised from NexHealth's posting. Read the full original.
Listed by NexHealth on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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